At Work Wise AI, your privacy is important to us. This Privacy Policy explains how we collect,
use, share, and protect your personal information when you use our website, platform, or any
services we provide. By using our services, you agree to this Policy.
1. Who We Are
Work Wise AI (“we,” “us,” or “our”) provides AI-powered automation, booking, and
communication tools for small businesses. We operate using GoHighLevel (also known as
“HighLevel”), a trusted all-in-one marketing and CRM platform. Our services include
automated calls, text messages, and email communications; CRM and appointment
scheduling; marketing automation and funnel building; and white-labeled versions of these
services for client resale. HighLevel’s systems securely handle many of our backend
processes while Work Wise AI manages all client-facing interactions.
2. Information We Collect
We collect information to deliver and improve our services. This includes information you
provide (account, billing, communication data), information collected automatically (usage,
device, and tracking data), and information from integrated platforms like HighLevel
(appointment details, chat logs, CRM entries, call and message logs).
3. How We Use Your Information
We use your data to provide and manage our services, handle bookings, calls, messages,
and automation flows, analyze usage and improve system performance, deliver customer
support, personalize your experience, process payments, and comply with legal obligations.
We never sell your data.
4. How We Share Information
We may share your data with GoHighLevel to operate core features, with service providers
like Twilio or Stripe, or with legal authorities if required. All partners are bound by
confidentiality and data protection agreements.
5. AI and Automation
Our platform may use artificial intelligence (AI) to assist with customer interactions,
transcriptions, or content generation. While these systems are designed for accuracy, youshould review all AI outputs before relying on them. We do not use AI systems to make legally
significant decisions without human oversight.
6. White-Label Client Accounts
When you use our white-labeled platform to manage your own clients, you are the data
controller for your client data, and Work Wise AI acts as a data processor through HighLevel’s
secure systems. You must ensure compliance with privacy and marketing laws for your client
communications.
7. Cookies and Tracking
We use cookies to keep you signed in, remember preferences, measure performance, and
improve experience. You can control cookies through your browser, but disabling them may
limit functionality.
8. Data Retention
We retain personal data only as long as necessary to provide services, fulfill legal obligations,
resolve disputes, and enforce agreements. You may request deletion of your data at any time.
9. Data Security
Work Wise AI and HighLevel use encryption, access controls, and secure servers to protect
your data. While we strive for complete protection, no system is 100% secure, so we
recommend using strong passwords and keeping your credentials private.
10. Your Rights
You may have the right to access, correct, delete, or limit processing of your personal data,
and to withdraw consent where applicable. To exercise these rights, contact us at