Welcome to Work Wise AI (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern
your access to and use of our website, services, and software (collectively, the “Services”). By
accessing or using our Services, you agree to these Terms. Please read them carefully before
using our site or platform.
1. Overview
Work Wise AI provides AI-powered business automation, customer communication, booking,
and marketing solutions. Our services are powered in part by GoHighLevel (also known as
“HighLevel”), an all-in-one sales and marketing platform that enables automation, scheduling,
CRM management, and client communication tools. We use HighLevel’s infrastructure to
deliver our services while maintaining our own branding and client relationships. Some tools,
dashboards, and communications you access through Work Wise AI may operate via
HighLevel’s systems.
2. Acceptance of Terms
By using Work Wise AI’s services, you confirm that you are at least 18 years old and capable
of entering into a binding agreement. If you are accessing our services on behalf of a
business or organization, you represent that you are authorized to accept these Terms on
their behalf.
3. Services Provided
Work Wise AI offers: Automated call, SMS, and email handling; AI-powered chatbots and
voice assistants; CRM management and marketing automation; Appointment scheduling and
client communication; Website and funnel building through the HighLevel platform;
White-labeled versions of these services for resale to your own clients under your brand. All
services are delivered through a combination of our proprietary systems and the HighLevel
platform.
4. White-Label Platform Use
Work Wise AI provides access to select HighLevel tools under its own brand. By using these
white-labeled tools, you understand that underlying technology and hosting are provided by
GoHighLevel. You agree to abide by HighLevel’s Acceptable Use and Data Processing
policies in addition to ours. Work Wise AI is not liable for downtime, outages, or data issuesoriginating from GoHighLevel or any third-party service integrated with it.
5. Client Responsibilities
You agree to use our services lawfully and in good faith. You must not misuse automation or
communication tools for spam, harassment, or deceptive practices. You are responsible for
maintaining the confidentiality of your login credentials and ensuring consent from your
contacts before sending automated communications (SMS, calls, or emails). You must also
ensure compliance with applicable regulations, including TCPA, CAN-SPAM, GDPR, or
CCPA.
6. AI and Automation Disclaimer
Our tools may use artificial intelligence (AI) and automation to assist with customer
conversations, lead management, or content generation. While we strive for accuracy and
reliability, AI-generated responses should be reviewed for accuracy. Work Wise AI is not
responsible for errors or miscommunications resulting from automated systems. Users are
encouraged to monitor and supervise all AI-assisted interactions with their clients.
7. Third-Party Services
Our Services rely on third-party platforms including HighLevel, Twilio (for communications),
and integrated analytics tools. While we work with reputable providers, Work Wise AI cannot
guarantee uninterrupted or error-free performance from these third parties. You agree that we
are not liable for issues, delays, or data losses resulting from external providers.
8. Data Collection & Security
Work Wise AI collects and processes user data in accordance with our Privacy Policy. Data
may be stored and processed securely through HighLevel’s infrastructure. We implement
appropriate measures to safeguard your information; however, you acknowledge that no
system is completely secure.
9. Intellectual Property
All Work Wise AI content, branding, and original materials are owned by us or our licensors.
You may not copy, modify, or redistribute our intellectual property without written consent.
HighLevel and related marks are the property of their respective owners and used under
license.
10. Billing & Payments
All pricing, payment terms, and renewals will be clearly communicated prior to signup.
Subscription fees are billed automatically per the plan selected. All payments are
non-refundable unless otherwise stated. Failure to pay may result in account suspension or
termination.
11. Termination
We may suspend or terminate your account if you violate these Terms or engage in prohibited
conduct. You may also terminate your account at any time by contacting us. Upon
termination, you remain responsible for any outstanding fees or charges incurred.
12. Limitation of Liability
Work Wise AI is not liable for losses resulting from third-party platform errors (including
HighLevel or integrations), indirect or consequential damages, or downtime and data loss
beyond our reasonable control. Our total liability for any claim under these Terms shall not
exceed the total amount paid to us in the past six months.
13. Indemnification
You agree to indemnify and hold harmless Work Wise AI, its affiliates, and partners from any
claims, damages, or expenses arising out of your misuse of the Services or violation of these
Terms.
14. Governing Law
These Terms are governed by and construed under the laws of the State of New Jersey,
without regard to its conflict of law principles.
15. Changes to These Terms
We may update these Terms periodically. Continued use of our Services after such updates
constitutes your acceptance of the revised Terms.
16. Contact Us
If you have any questions about these Terms or our Services, please contact us at: